FAQ
Have any questions about the process? If they’re not answered here, feel free to send me an e-mail at fernandapires@live.se
What if i don’t like the design?
In the event of a cancellation - I will invoice you for the greater of either: 1) all work completed up to the cancellation date or 2) the amount of the advance deposit made for the project. The work will remain my intellectual property.
How many revisions do I get?
The standard number of revisions per project is two. If the project should require more than two revisions an extra fee will incur.
How will we communicate?
For the sake of simplicity, I have two contact methods: e-mail and Whatsapp.
How is payment taken?
I can accept payment in the form of Paypal.
Project timeframe?
Project timeframes are 7-12 weeks. However, this timeframe depends largely on the communication and cooperation of the client. Please ensure you are prompt with messages and clear with feedback.
What files will I receive?
AI, SVG, PDF, PNG & JPEG. These are all the files you will ever need for your brand.
Do you offer a payment plan?
Yes. I offer either a one-lump-sum payment, or 50% upfront, and 50% upon completion to select clients.